OVERVIEW
Fractured Atlas is seeking two full‐time Member Advisors - one Grants & Member Advisor and one Fundraising & Member Advisor. This position is U.S.-based and 100% virtual (with travel about 1-2 times per year). It is a full-time non-exempt position. Salary is $32.70/hr ($68,016 annualized).
MAJOR DUTIES & RESPONSIBILITIES
BOTH MEMBER ADVISOR ROLES:
- Manage ongoing email communication with artist members through Zendesk.
- Conduct consultative and onboarding calls using Calendly and Zendesk Talk.
- Review and approve fundraising materials, including grant applications, individual appeals, and crowdfunding campaigns.
- Demonstrate Fractured Atlas’ software tools and provide walk-through support to members and fellow Member Advisors as needed.
- Troubleshoot login, navigation, and other basic access issues.
- Other duties as assigned to support the team and our members
GRANTS & MEMBER ADVISOR ROLE:
- Provide member advising and grant administration support for Fractured Atlas’ fiscally sponsored projects:
- Manage a high volume of grant application reviews while meeting funder deadlines and maintaining accuracy and consistency.
- Review grant guidelines, applications, budgets, and supporting materials to assess eligibility, ensure compliance, and provide constructive feedback.
- Advise members on applying for grants through fiscal sponsorship and communicate revisions, missing information, deadlines, and next steps.
- Review and approve grant-related fundraising materials before submission.
- Review and approve grant final reports, including narrative and financial reporting requirements.
- Process grant award payments, review award documentation, and track payment and reporting requirements.
- Correspond with members and funders regarding applications, awards, payments, required documentation, and final reports.
- Maintain accurate grant records and handle sensitive member, funder, and financial information with care and discretion.
- Collaborate with the Grants Manager and Programs team to improve grant-review processes and strengthen member education.
FUNDRAISING & MEMBER ADVISOR ROLE:
- Provide member advising and financial administrative oversight for Fractured Atlas’ fiscal sponsorship and fundraising tools:
- Manage a high volume of support queries and reviews while meeting deadlines and maintaining accuracy and consistency.
- Advise artist members on the use of Fractured Atlas’s fiscal sponsorship program, including its fundraising and financial tools, and how to follow donation and financial procedures.
- Review and approve fundraising materials: including profile/general support edits, individual appeals, third-party giving campaigns, and crowdfunding campaigns.
- Support donation tracking and investigation, including logging donations in Airtable, confirming matching gifts, and resolving donation-related issues.
- Correspond with members and donors regarding returned or disputed donations.
- Provide back up support with artist visa services program.
FOR MORE INFORMATION
For more information about this position including qualifications, how to apply, and details on benefits, please visit our application portal.
Deadline for submissions is October 21st, 2026 at 11:59 PM Pacific Time.
Fractured Atlas is an equal opportunity employer that values diversity, equity, and inclusion. (Read more about our Anti-Racism and Anti-Oppression commitment.) We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.